At pak368, your privacy is taken as seriously as the security of your funds. This Privacy Policy explains in plain terms exactly what personal data we collect from Pakistani players, why we collect it, how we use and protect it, who we share it with, and what rights you have over your own information. We believe you deserve full transparency — not vague legal language that leaves you guessing.
This Privacy Policy ("Policy") applies to all personal data processed by pak368 ("we", "us", "our", or "the Platform") in connection with the pak368 website at pak368.org and all associated services, including sports betting, live betting, pak368 Casino, pak368 Slot, Dragon Fishing, and any customer support interactions. It applies to all registered players and visitors located in Pakistan or accessing the platform from any location.
pak368 acts as the data controller in respect of your personal data. This means that pak368 determines the purposes and means of processing the personal information you provide or that is generated through your use of the platform. We process your personal data in accordance with our obligations under the international licensing framework under which pak368 operates and in line with recognised data protection standards.
This Policy should be read alongside the pak368 Terms & Conditions and Responsible Gaming page. Together, these documents set out the full framework governing your relationship with pak368.
pak368 collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect are set out in the table below:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number | Account registration, KYC age verification, AML compliance |
| Contact Data | Email address, mobile number, city of residence (e.g. Karachi, Lahore) | Account communication, support, notifications |
| Financial Data | JazzCash / EasyPaisa account numbers, bank account details (HBL, UBL, Meezan), USDT wallet address | Processing deposits, withdrawals, fraud prevention |
| Transaction Data | Deposit history, withdrawal history, bet records, casino game history, win/loss records | Account management, regulatory reporting, responsible gaming |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security, fraud detection, platform optimisation |
| Usage Data | Pages visited, features used, betting patterns, session duration | Platform improvement, responsible gaming monitoring |
| Communications Data | Live chat transcripts, support emails, complaint correspondence | Dispute resolution, service quality, regulatory record-keeping |
| KYC Documents | Scanned CNIC, passport copy, utility bill, selfie/photo verification | Identity verification, age verification, AML compliance |
pak368 does not routinely collect special category personal data (such as health data, biometric data, or data relating to racial or ethnic origin) other than where it is strictly necessary for responsible gaming purposes — for example, where a player voluntarily discloses a gambling addiction in the context of requesting self-exclusion. Any such data is handled with the highest level of care and is not used for any commercial purpose.
pak368 collects personal data through the following means:
pak368 processes your personal data on one or more of the following legal grounds:
pak368 uses your personal data strictly for the following purposes:
Marketing opt-out. You may opt out of receiving promotional communications from pak368 at any time by contacting [email protected] or adjusting your notification preferences in your account settings. Opting out of marketing does not affect essential account communications.
pak368 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your data only in the following limited and controlled circumstances:
pak368 engages carefully selected third-party service providers to assist in delivering the platform. These include identity and KYC verification providers, payment processors (including JazzCash and EasyPaisa integration partners), customer support technology providers, and data hosting and security providers. All service providers are contractually bound to process your data solely on pak368's instructions and in accordance with applicable data protection standards.
pak368 may be required to disclose personal data to its licensing authority, law enforcement agencies, financial intelligence units, or other regulatory bodies where required by law, court order, or as part of its obligations under its international gaming licence. In all such cases, pak368 discloses only the minimum data necessary to satisfy the legal requirement.
In the event of a merger, acquisition, or restructuring of the pak368 business, your personal data may be transferred to the successor entity. We will notify affected players in advance of any such transfer and explain the implications for their personal data.
We never sell your data. pak368 does not and will not sell, share for advertising purposes, or otherwise commercially exploit your personal data to any third party. Your data is used solely to provide, secure, and improve your experience on the pak368 platform.
pak368 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years post-closure | Licensing obligation, AML requirements |
| Transaction records | 7 years from date of transaction | AML, financial regulatory requirements |
| KYC documents | 5 years from account closure | Licensing obligation, AML requirements |
| Support communications | 3 years from last interaction | Dispute resolution, legitimate interest |
| Technical / usage logs | Up to 24 months on a rolling basis | Security, platform improvement |
| Marketing preferences | Until consent withdrawn or account closed | Consent |
Upon expiry of the applicable retention period, pak368 will securely delete or anonymise your personal data in a manner that prevents reconstruction of the original information.
pak368 implements a multi-layered data security framework to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
While pak368 takes every reasonable technical precaution, no online platform can guarantee absolute security against all threats. You are responsible for keeping your pak368 account credentials confidential and for notifying us immediately at [email protected] if you suspect your account has been compromised.
pak368 uses cookies and similar tracking technologies to operate, secure, and improve the platform. A cookie is a small data file stored on your device when you visit pak368.org. The types of cookies we use are as follows:
These cookies are strictly necessary to deliver the pak368 platform and cannot be disabled. They include session authentication cookies that keep you logged in, security tokens that protect against cross-site request forgery, and load-balancing cookies that ensure platform stability. No consent is required for essential cookies as they are necessary for the platform to function.
Functional cookies remember your preferences — such as your preferred language, display settings, and previously visited sports markets — to personalise your experience on pak368. These cookies do not track you across third-party sites.
pak368 uses privacy-respecting analytics tools to understand how players interact with the platform. Analytics cookies collect aggregated, anonymised data about page visits, feature usage, and session duration. This data helps us improve the platform for Pakistani players. You may opt out of analytics cookies by adjusting your browser settings or contacting support.
You can control and delete cookies through your browser settings. Note that disabling essential cookies will impair the functionality of the pak368 platform, including your ability to log in and place bets. Instructions for managing cookies in common browsers are available in the help documentation of each browser.
As a pak368 player, you have the following rights in respect of your personal data. To exercise any of these rights, please contact us at [email protected] with your registered username and a clear description of your request. We will respond within 30 days of receiving a valid request.
pak368 will never charge a fee for handling a legitimate privacy rights request. We may request additional verification of your identity before processing a request to protect against fraudulent access to other players' data.
pak368 is strictly an adult platform. The minimum age to register and use pak368 is 21 years. We do not knowingly collect or process personal data from any individual under the age of 21.
Age verification is conducted at the point of registration and is reinforced at the point of first withdrawal through mandatory KYC document checks. Any account found to belong to a person under 21 will be immediately suspended, all pending withdrawals cancelled, and any balance arising from underage activity forfeited in accordance with the pak368 Terms & Conditions.
If you are a parent or guardian and believe that a minor may have registered on pak368 using false information, please contact us immediately at [email protected]. We will investigate and take action without delay.
21+ strictly enforced. pak368 employs parental control-compatible platform design and strongly encourages households with minors to use parental control software to restrict access to online gambling platforms. We are committed to keeping our platform accessible only to adults.
pak368 operates under an international gaming licence and may process or store personal data on infrastructure located outside Pakistan. Where personal data is transferred internationally, pak368 ensures that appropriate safeguards are in place to protect your data to the same standard as described in this Policy. These safeguards may include contractual data protection clauses binding the receiving entity to equivalent standards of protection.
pak368 does not transfer personal data to jurisdictions that do not offer an adequate level of data protection without first putting appropriate contractual or technical safeguards in place. If you would like more information about the specific safeguards applicable to any international transfer of your data, please contact us at [email protected].
pak368 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. Where changes are material — meaning they significantly affect how we use your personal data — we will notify you via a prominent notice on the pak368 platform or by email to your registered address, at least seven days before the changes take effect.
The "Last Updated" date at the top of this Policy reflects the date on which the most recent version became effective. Your continued use of the pak368 platform after the effective date of any revision constitutes your acknowledgement of the updated Policy. If you do not agree with the revised Policy, you must discontinue use of the platform and contact support to arrange account closure.
We recommend reviewing this Privacy Policy periodically — particularly following any platform notification of amendment — so that you remain fully informed about how pak368 handles your personal data.
If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or wish to raise a complaint about how pak368 has handled your personal data, please contact us through the following channels:
When submitting a privacy complaint or rights request, please include your registered pak368 username, a clear description of the data concerned, and the specific right you wish to exercise or the nature of your complaint. pak368 aims to acknowledge all privacy requests within 48 hours and resolve them within 30 days.
If you are not satisfied with pak368's response to your privacy complaint, you may escalate the matter through the dispute resolution process available under pak368's international licensing framework. Details of the applicable escalation pathway will be provided upon request.
Our data protection team is committed to responding to every privacy query with care and transparency. Whether you are in Karachi, Lahore, Rawalpindi, Multan, or anywhere else in Pakistan — your privacy rights matter to us and we take every request seriously.
A quick-reference summary of the seven key privacy rights every pak368 player holds over their personal data.
Request a full copy of all personal data pak368 holds about you, including details of how it is used and with whom it has been shared.
Ask pak368 to correct any inaccurate or incomplete personal data held on your account at any time.
Request deletion of your personal data where it is no longer necessary, subject to pak368's legal retention obligations under licensing and AML rules.
Receive a copy of personal data you have provided to pak368 in a structured, machine-readable format where technically feasible.
Request that pak368 restrict processing of your data while a rectification request or complaint is under investigation.
Object to processing based on pak368's legitimate interests, including direct marketing. Marketing objections are actioned immediately.
Withdraw consent for consent-based processing — such as marketing emails — at any time without affecting prior lawful processing.
Exercise any of the above rights by emailing [email protected] with your username and request details. pak368 responds within 30 days.
Six core commitments that define how pak368 protects the privacy of every Pakistani player on the platform.
Every interaction with pak368 — from login to bet placement to withdrawal — is protected by TLS encryption. Your credentials, payment details, and personal information are never transmitted in plain text.
pak368 does not sell, rent, or share your personal data with any third party for their own commercial purposes. Your data exists solely to power your experience on pak368 — nothing else.
Scanned CNIC documents, passport copies, and proof-of-address files submitted for KYC verification are stored in encrypted form and accessed only by authorised staff for verification purposes.
pak368 collects only the personal data that is genuinely necessary for account operation, regulatory compliance, and responsible gaming. We do not gather data speculatively or beyond what our stated purposes require.
pak368 does not hold your data indefinitely. Each category of personal data has a defined maximum retention period after which it is securely deleted or anonymised. Retention periods are tied to our licensing and AML obligations.
In the unlikely event of a confirmed data breach affecting your personal data, pak368 commits to notifying affected players without undue delay — giving you the information you need to protect yourself.
pak368 combines world-class cricket betting, live casino, and PSL markets with a genuine commitment to protecting Pakistani players' personal data. Join thousands of players from Karachi, Lahore, and Islamabad who trust pak368 with their gaming experience.
21+ only. Please gamble responsibly.